Objective & Kpi in Digital Marketing
What is?
Objective
Goals set by a business when promoting its products or services to potential customers, which should be achieved within a given timeframe.
What is?
KPI
A measurable value that shows how a business is achieving their objectives
Clicks – where are these important?:
- Traffic to site
- Awareness
- Branding
Leads – where are these important?:
- Branding
- Scale
- Sales
Sales – where are these important?:
- Everywhere
- Revenue
- Profit
- Increasing margins
KPIs for four common objectives
Impressions
Reach
Traffic
Engagement
Impressions
Frequency
Reach
Ad Recall
Engagement
ROI / ROAS
Conversion rate
Keywords
Bounce rate
Lifetime Value (LTV)
Conversion rate
Frequency
Engagement
Segments